Operator Licence Compliance Risk Score (OCRS) Management Service / Solutions

Operator licence compliance risk score (OCRS) system is used by Vehicle Operator Standard Agency (VOSA) for the purpose of checking your systems of work in relation to your operator’s licence compliance, whether the licence is a Goods Vehicle (HGV, LGV) or Public Service Vehicle (PSV) are fit for purpose & maintain the required compliance in relation to the operator licensing regime. Having an independent operator’s licence compliance audit / inspection by Oplas Transport Consultancy, & implementing the advice given in advance of an operator’s licence compliance audit / inspection from VOSA, will bring level of compliance up to the required standard before being force to do so by the enforcement or regulatory agencies. Can save your company money, your Operator licence compliance risk (OCRS) (Please see below for OCRS Information) score and help stop actions by VOSA like re-visits to your operating centre, avoid future roadside checks, plus possible regulatory action i.e. Public Inquiry by the Traffic Commissioner.

Operator licence compliance risk score (OCRS) audit/inspection, why would VOSA wish to visit my operating centre & conduct an operator’s licence compliance audit/inspection. A question all operators should ask themselves on a regular basis. With increasing regulation, plus the level of enforcement on the increase, more & more operators, are having contact with the enforcement body, Vehicle Operators Standards Agency, (VOSA). In most cases, VOSA will inform the operator, of their intention to visit an operator licence holder at their nominated operating centre but not always. When VOSA do a site visit, the VOSA inspector(s) have no set pattern of inspection, which they work from, but normally they will look for evidence of non-compliance with legislation. You as the operator will need to show that there are proper & have been in place for an acceptable period of time (this is down to the VOSA inspector(s) opinion) systems of work in place in the following areas, vehicle maintenance, vehicle inspections, tachographs, driver hours, vehicle records. This list is not exhaustive but covers a large area that a VOSA inspector’s audit assessment will cover & requirements a satisfactory level of compliance.

Operator licence compliance risk score (OCRS) audit / inspection, what are the indicators that may indicate, that an Operator’s licence compliance risk score (OCRS) audit / inspection from the enforcement body in the near future likely. Which therefore having an independent operator’s licence compliance audit/inspection carried out by Oplas Transport Consultancy & the implementing of any recommendations, before an operator’s licence compliance audit / inspection, carried out by VOSA. The result of which will show that the level of compliance of your systems of work are of an acceptable standard & no further action against your operator licence. Please find below the key indicators to which operators should be looking at to see if a VOSA visit is likely & that an audit by Oplas may help to you or your company to maintain their operator’s licence, whether it is a Goods Vehicle (HGV, LGV) or Public Service Vehicle (PSV) type.

• If you are a new operator
• Failed roadside inspection
• S marked prohibition on a vehicle
• Tachograph infringements at a roadside stop
• Degradation of your Operator Compliance Rating Score (Please see Information Below)
• Increase in MOT failure rate
• Reports of non-compliance by a member of the public

Operator’s licence compliance risk score (OCRS) audit / inspection what is the process? We will visit your site & carry out a full audit on your systems of work in relation to operator licence compliance, checking that you have the processes and systems in place that VOSA inspectors are looking for & they are of a satisfactory level. Then we will produce a detail report & present the findings & recommendations of the audit to you, on improving your compliance if required. This is in total confidence. We will then help you use the audit findings to build a strong & robust system of work. The aim is to make sure, if VOSA, carry out operator’s licence compliance audit / inspection you or your company have the confidence that the process & systems on your operator’s licence, whether a Goods Vehicle (HGV, LGV) or Public Service Vehicle (PSV) will be found to be fit for purpose & fully compliant.

Operator Compliance Risk Score (OCRS); you may have notice this term mention a lot on this page therefore as a help to you to understand how our compliance audit service & compliance management solutions help operators make use of Operator Compliance Risk Score (OCRS) system as a tool in keeping the company’s compliance in a positive direction.

Operator Compliance Risk Score (OCRS)

Operator Compliance Risk Score (OCRS), what is it?

OCRS (Operator Compliance Risk Score) is a mechanism created and used by VOSA (Vehicle Operating Standards Agency) used to calculate the likelihood of an operator being non-compliant with Operator Licensing law and legislation. OCRS is not an operator rating system on how they well they conduct their commercial activities.

Operator Compliance Risk Score (OCRS), what is the purpose?

Operator Compliance Risk Score (OCRS) purpose is to enable VOSA officials to focus their efforts on Operators who are less likely to be operating within operator licensing legislation. Compliant operators will receive less attention from VOSA in the form of roadside stops and site inspections, allowing VOSA’s limited resources to be, efficiently & effectively targeted in the areas were enforcement is required.

Operator Compliance Risk Score (OCRS), How is it used?

Operator Compliance Risk Score (OCRS) is placed against every Operators Licence. VOSA examiners use Operator Compliance Risk Score (OCRS) to identify which vehicles should be subject to a roadside inspection, VOSA officials at the roadside key in your vehicle registration number on their hand held device (VOSA’s Mobile Compliance System) which displays information about the relevant operator, including their Operator Compliance Risk Score (OCRS), as your vehicle approaches Vosa enforcement officers view your Operator Compliance Risk Score (OCRS) score. If your Operator Compliance Risk Score (OCRS) score is low, then you are less likely to be subject to a roadside inspection or have a site visit from VOSA. If your score is high then you are much more likely to get site visits or be subject to a roadside inspection by VOSA.

Calculate Operator Compliance Risk Score (OCRS), what data is used?

Operator Compliance Risk Score (OCRS) uses a large amount of data from a number of sources, but generally, the following is correct. Operator Compliance Risk Score (OCRS) data is in two categories.

Roadworthiness – which is concerned with the condition of a vehicle(s) and includes vehicle tests and vehicle encounters.

Traffic enforcement – which is concerned with drivers’ hours and weighing checks, which includes the outcome of roadside inspections. Also prosecutions undertaken by VOSA, Prosecution & Legal Services department

Operator Compliance Risk Score (OCRS) system uses data from the above mention sources, for the following 3 years from the date the points are place on the Operator Compliance Risk Score (OCRS) system. Points are attributed when a vehicle test or an enforcement event results in a defect or infringement is identified, the more serious the defect or infringement, the greater the number of points that are allocated.

The number of events to give the operator a base score then divides the numbers of points. This score is place into a risk band, based on how high the score is.

Operator Compliance Risk Score (OCRS) system has within it a mechanism know as the “weighting factor” this basically buts a date next to any points which are place on an operators OCRS score. This means that in the year that points are added to an Operator Licence score, the whole number will be taken into account when the operators OCRS score is calculated. When the points issue reach its anniversary date then the whole number is than reduced. In terms of weighting factor please see the following.

• Up to 12 months old:- multiplied by 1
• Over 12 months & up to two years old:- multiplied by 0.75
• Over two years old:- multiplied by 0.5

Operator Compliance Risk Score (OCRS) data base splits the third year’s points into to six month blocks, therefore making it possible for the weight factor calculation to be more complicated.
Operator Compliance Risk Score (OCRS), data how is it shown?

Operator Compliance Risk Score (OCRS) scores are shown as R (red), A (amber), G (green); The G (Grey) band is for those operators who do not have an Operator Compliance Risk Score (OCRS) score i.e. where VOSA has had no encounters with an operator in the last 3 years. The Operator Compliance Risk Score (OCRS) is in the format of two different scores, Roadworthiness and Traffic Enforcement. As shown below:
Operator Compliance Risk Score (OCRS) system has been very cleverly designed in that even if you have the same index score and are operating within compliance standards, your OCRS rating may drop if the rest of industry improves. This means that operators that do not continually strive to improve their compliance standards will eventually receive worse OCRS ratings. This is an important feature of the system, which is quite deliberate on VOSA’s part as it encourages operators, to be continually improving their compliance standards, and gives VOSA the ability to focus on the operators that are not doing so.
What should I do next?

Please feel free to take the first step in using our Operator’s Licence Compliance Risk Score management solutions service. For Goods Vehicle (HGV, LGV) or Passenger Service Vehicle (PSV) Operator’s Licence. Please contact us via the methods shown on this website, if you wish further information on this service